Customer Feedback Form

alwaysON is committed to delivering customer service excellence. Please help us to continuously improve the services we deliver, by completing our short feedback survey.

1. What is your relationship with us?

2. What was your reason for contacting us today?

3. If your reason for calling us was related to an existing service, is this a repeat issue?

4. Which team or department did you speak with?

5. How satisfied are you with the time it took to answer your question or resolve your issue?

6. Was the alwaysON representative that you spoke to polite and friendly?

7. Did you receive proactive updates on the progression of your enquiry?

8. Would you purchase services from alwaysON in the future?

9. Would you recommend alwaysON to others?

10. Please use the space below to detail any service improvements you would like to see.

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alwaysON Limited
1 Napier Court
Napier Road
READING
Berkshire
RG1 8BW

Tel: +44 (0)333 077 0000
Email: info@alwayson.co.uk

Registered in England & Wales No. 04090448