Microsoft OCS

Connect, Communicate and Collaborate - OCS Benefits:

• Improved business efficiency
  Instant Messaging provides quick, real-time responses without incurring phone call charges.  The ability to see a contact's online availability also reduces the cost of unsuccessful phone calls which divert to voicemail.  The ability to instantly share information with colleagues reduces the time and cost of travelling to meetings and reduces the amount of email attachments circulating in your company.
  
  
• Rapid responsiveness and quicker decision-making
  Instant Messaging is excellent for getting instant answers to quick queries, particularly in distributed organisations.  The collaboration features of OCS also let you immediately move from an IM conversation to a voice call (with video if required) to online data sharing, allowing further clarification of information.
  
  
• Improved service
  Customers, suppliers and business partners value instant responses to their queries, something that real-time communication can provide.  This can give you real competitive advantage over organisations relying solely on asynchronous methods of business communication (such as email).
  
  
• Integration with core business applications
  AlwaysON's OCS service readily integrates with your Microsoft Exchange service as well as Microsoft Office productivity applications and Windows Sharepoint Services, Microsoft's document sharing application.  OCS extends information on users' online presence (including their telephony presence) and gives you the ability to contact them by IM across these various applications.
  
  
• Ease of use
  The intuitive interface of OCS leads to rapid adoption by all users.
  
  
• Security
  OCS is an enterprise-grade, real-time collaboration application which provides secure trusted federation links between your organisation and third parties (even those using public IM systems).  It includes features to help protect against the debilitating effects of viruses and SPIM (SPAM on IM) on your business, a significant risk in using public IM systems within your corporate network.  Leakage of sensitive information can be tracked and as a consequence discouraged.