Application Optimisation
Proactive Network Management
Our proactive network management service allows us to identify
potential faults before they turn into problems. This
preventative approach ensures guaranteed business continuity.
We deliver regular report, traffic and trend analysis, and
change or upgrade recommendations based on the analysis
conducted.
This service includes the following activities:
- Real-time monitoring of LAN/WAN links, active equipment and
critical devices
- Baseline alarms
- Email, SMS or pager event notification to on-call engineer
- Remote and on-site engineering response
- Working with third party suppliers on problem resolution
- Secure access to network management online portal
- Secure web-based HelpDesk management
- Monthly network metric reports & improvement
recommendations
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Capacity Management
AlwaysON monitors your network performance and usage, and
adjusts capacity according to the needs of your business.
Your changing business model often has a direct impact on the
network bandwidth, especially in a multi-site environment.
Our Capacity Management service ensures that your LAN/WAN
performance and usage is constantly monitored so that levels can be
changed if required. We simply ensure that you only pay for
what you use, so you won't suffer from insufficient bandwidth
or waste money on oversubscribed sites.
Monthly performance analysis and usage reports provide your
business with an insight into potential bandwidth issues.
This service includes the following activities:
- Monitor and manage WAN bandwidth
- Monitor and manage LAN performance
- Monitor ongoing service availability (i.e. websites)
- Deliver performance analysis report
Application and Network Bandwidth Optimisation (ANBO)
It is now more important than ever to ensure that business
critical applications such as CRM, ERP and SAP are not competing
for bandwidth with non-business applications. The performance
of specific applications can affect revenues, customer service and
much more. ANBO has four key elements - visibility, control,
optimisation and acceleration - all aimed at making the network
perform exactly how the business requires it.
AlwaysON analyse your voice and data application usage and
provide you with management information and recommendations for
optimising the network.
For example, if you are suffering from low quality IP Voice, it
could be due to unauthorised downloading or skewed prioritisation
of packets across the WAN. Our performance experts analyse
the performance of critical applications across the network from
the user's perspective, providing the ability to identify business
applications which are performing below expectations.
We also provide performance report and recommendations on how
the network can be optimised.
Our services include:
- Detecting unauthorised applications like P2P and messenger
- Increasing application availability and performance
- Equipping you with the tools and knowledge to detect rogue
applications, viruses and bandwidth hogs
- Providing early warning of network degradations and
failures
- Web-based real time application usage data
- Archives of historical application usage data
